Research and publications 2023

• “Hi! How can I help you today?”: investigating the quality of chatbots–millennials relationship within the fashion industry
• Ethical implications of text generation in the age of artificial intelligence
• Being best in the world or best for the world? Fostering CSR cooperative behaviours through communication
• Network and Nature Based Solutions: an application for Milan hydric resources
• ‘A love note to our future selves’: the coaching imperative in platform cultures
• Sustainable marketing communication via social media: Searching for a balance in corporate and consumer dialogue
• Decentralized Decision Authority, Balanced Scorecard and Managerial Satisfaction: PLS-SEM Analysis