Chiara Valentini

Tenured teacher

Department of Business, Law, Economics and Consumption
Faculty of Communication

Contacts

Email
[email protected]

Individual tutorial

Timetable

Upon reservation to be agreed with the teacher by e-mail.

Curriculum Vitae

She is a full professor of Corporate Communication at the University of Jyväskylä, School of Business and Economics, Finland. She previously worked for over 10 years as an associate professor at the University of Aarhus, School of Business and Social Sciences in Denmark. She carries out training and research activities on the themes of strategic corporate, institutional and political communication, crisis communication, public relations and social media. In 2010, she was Visiting scholar at the University of North Carolina in Charlotte (USA) and in 2013 Visiting scholar at the University of Amsterdam, ASCoR, in the Netherlands. She is author and co-author of over 100 scientific publications, 5 volumes including Handbook of Public Relations (in preparation), Public Communication in the European Union. History, Perspectives and Challenges, Cambridge Scholars Publishing, 2010, and The Broken Mirror. How Italian public speakers and journalists perceive their own profession and that of others, Luca Sossella, 2008. Dr. Valentini has received several international awards for his research. She is a member of the advisory board of the Centre for Strategic Communication (CECOMS) of IULM and of the editorial board of the scientific journals: Annals of International Communication Association, Corporate Communication: an International Journal, International Journal of Strategic Communication, and Journal of Public Interest Communication. Dr. Valentini regularly carries out referral activities for various international scientific journals and conferences. Between 2010 and 2017, she served as secretary general, vice-chair and then chair of the public relations section of the International Communication Association. Since 2015, she has been a member of the jury for the Digital Communication Awards organised by the Quadriga University, Germany.

MAIN AREAS OF SCIENTIFIC INTEREST

Corporate and institutional communication

Public affairs

Strategic communication

Public relations

Crisis communication

Digital communication and social media

Although IULM University takes all necessary care to ensure the publication of correct, updated and complete information, it is not responsible for the contents of the curricula published online on the Portal www.iulm.it. The holder of this curriculum vitae is the exclusive guarantor and responsible for the correctness and truthfulness of the information contained therein.

Publications

Valentini, C. (in preparation, exp. 2019). Volume 27: Handbook of Public Relations. Handbooks of Communication Science. Berlin, DE: De Gruyter Mouton
Valentini, C. (2018). The European Union and its public relations: Context, actions and challenges of a supranational union. In Sriramesh, K. & Vercic, D. (Eds.). The Global Public Relations Handbook, 3rd edition.
Valentini, C., & Kruckeberg, D. (2018). Walking the Environmental Responsibility Talk’ in the Automobile Industry - An Ethical Case Study of the Volkswagen Environmental Scandal. Corporate Communications: an International Journal, 23(4)
Valentini, C. (2018). A communication perspective in stakeholder relations. In A. Lindgreen, F. Maon, J. Vanhamme, B. Palacios Florencio, C. Strong, & C. Vallaster (Eds.) A relational approach to stakeholder engagement
Valentini, C. (2018). Social media. In R. Heath & W. Johansen (Eds.), International Encyclopedia of Strategic Communication. New Jersey, NJ: Wiley
Romenti, S., Valentini, C., Murtarelli, G., & Meggiorin, K. (2016) Measuring online dialogic conversations: A scale development, Journal of Communication Management, 20(4), 328 – 346
Valentini, C., Romenti, S., & Kruckeberg, D (2016), Language and discourse in social media relational dynamics: A communicative constitution perspective, International Journal of Communication, 10, 4055–4073
Valentini, C., Kruckeberg, D. & Starck, K. (2016). The global society and its impact on public relations theorizing: Reflections on major macro trends. Central European Journal of Communication, 9(2), 229-246.
Valentini, C. (2016), Environment. In C. R. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication. Malden, MA: Wiley-Blackwell
Valentini, C. (2015). Are social media good for public relations? A critical reflection. Public Relations Review, 40(1), 3-13.
Valentini, C. (2014). Do public relations and journalism’s converging roles affect how they perceive each other? An Italian outlook. Revista Internacional de Relaciones Públicas [International Journal of Public Relations], 4(8), 111-138.
Valentini, C. & Sriramesh, K. (2014). To be, or not to be: Paradoxes in strategic public relations in Italy. Public Relations Review, 40(1), 3-13.
Romenti, S., Murtarelli, G. & Valentini, C. (2014). Organizations’ conversations in social media. Applying dialogue strategies in times of crises. Corporate Communication: an International Journal, 19(1), 10-33.
Valentini, C. (2014), Public Affairs Council. In K. Harvey (Ed.), The Encyclopedia of Social Media and Politics (pp. 1040-1042). Thousand Oaks, CA: SAGE Publications Inc.
Valentini, C., Kruckeberg, D., & Starck, K. (2012), Public relations and community: A persistent covenant. Public Relations Review, 38(5), 873–879
Valentini, C. & Romenti, S. (2011), Blogging about crises – The role of online conversations in framing Alitalia’s performance during its crisis. Journal of Communication Management, 15(4), 298–313.
Valentini, C. & Romenti, S. (2011), The press and Alitalia’s 2008 crisis: Issues, tones, and frames. Public Relations Review, 37(4), 360–365.
Sedereviciute, K. & Valentini, C. (2011), Towards a more holistic stakeholder analysis approach. Mapping known and undiscovered stakeholders from social media. International Journal of Strategic Communication, 5(4), 221–239.
Valentini, C. (2010). Personalised networks of influence in public relations. Strategic resources for achieving successful professional outcomes. Journal of Communication Management 14(2), 153–166.

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