Silvia Ravazzani

Associate professor

Department of Business, Law, Economics and Consumer Behaviour
Faculty of Communication

Contacts

Telephone
+39 02 891412704

Email
[email protected]

Individual tutorial

Timetable

Individual tutorials to be arranged in advance by e-mail at: [email protected].

Curriculum Vitae

CURRENT POSITION:

Associate Professor in Management.

Previously she held the same position at the Department of Management at Aarhus University, Denmark.

She is member of the Scientific Committee and Senior Project Leader of the Centre for Employee Relations and Communication at IULM University.

She is member of the Editorial Board of European Journal of Cross-Cultural Competence and Management and of Journal of International Crisis and Risk Communication Research.

She served as vice-chair from 2016 to 2022 for the Crisis Communication Section of ECREA (European Communication Research and Education Association).

Among her research awards, she received the award as "Outstanding Paper Award Winner in the 2018 Emerald Literati Network Awards for Excellence" for the article Strategic Organizational Discourse and Framing in Hypermodal Spaces and the award as “Highly Commended Paper Award Winner in the 2017 Emerald Literati Network Awards for Excellence” for the article Exploring internal crisis communication in multicultural environments, both published in Corporate Communications: An International Journal.

RESEARCH LINES:

Issue & Crisis Communication
Employee Communication & Engagement
Diversity, Equity and Inclusion
Sustainability Communication
Social Media Communication
Multimodality

DISCIPLINARY GROUP:

SECS – P/08 Economia e gestione delle imprese (Management)

Although IULM University takes all necessary care to ensure the publication of correct, updated and complete information, it is not responsible for the contents of the curricula published online on the Portal www.iulm.it. The holder of this curriculum vitae is the exclusive guarantor and responsible for the correctness and truthfulness of the information contained therein.

Publications

Maier, C.D. & Ravazzani, S., (2018). Framing diversity in corporate digital contexts: A multimodal approach to discursive recontextualizations of social practices. International Journal of Business Communication. eISSN: 23294892, ISSN: 2329-4884.
Mazzei, A., Ravazzani, S. & Quaratino, L. (2018), Approcci manageriali e contesti organizzativi per l’employee engagement. Una survey sulle grandi aziende italiane. In Mazzei A., Engagement e disengagement dei collaboratori. Comunicazione interna e valorizzazione delle risorse umane per un contesto di voce (chapter 3, pp. 59-110). Milano, Italy: FrancoAngeli. ISBN: 978-88-917-6898-8.
Ravazzani, S. & Mazzei, A. (2017). Employee anonymous online dissent: Dynamics and ethical challenges for employees, targeted organisations, online outlets and audiences. Business Ethics Quarterly, 28(2), 1-27. DOI: 10.1017/beq.2017.29, ISSN: 1052-150X (Print), 2153-3326 (Online).
Ravazzani, S. & Maier, C.D. (2017). Strategic organizational discourse and framing in hypermodal spaces. Corporate Communications: An International Journal, 22(4), 507-522. DOI: 10.1108/CCIJ-06-2017-0063, ISSN: 1356-3289.
Ravazzani, S. & Maier, C.D. (2017). Framing of issues across actors: Exploring competing discourses in digital arenas. Journal of Communication Management, 21(2), 186-200, DOI: 10.1108/JCOM-07-2016-0050, ISSN: 1363-254X.
Mazzei, A. & Ravazzani, S. (2017). Internal branding and employee brand consistent behaviours: The role of enablement-oriented communication. Mercati e competitività, 1, 121-139. DOI: 10.3280/MC2017-001007, ISSN 1826-7386, ISSNe 1972-4861.
Ravazzani, S. (2017). Communication in post-bureaucratic organizations: Confronting diversity and crisis. In P. Malizia, C. Cannavale & F. Maimone (Eds.), Evolution of the Post-Bureaucratic Organization (pp. 297-320), Advances in Human Resources Management and Organizational Development (AHRMOD). Hershey, PA: IGI Global. DOI: 10.4018/978-1-5225-1983-6.ch014, ISBN: 978-1-5225-1983-6, eISBN: 978-1-5225-1984-3.
Ravazzani, S. (2016). Understanding approaches for managing diversity in the workplace: An empirical investigation in Italy. Equality, Diversity and Inclusion: An International Journal, 35(2), 154-168. DOI: 10.1108/EDI-08-2014-0062, ISSN: 2040-7149.
Ravazzani, S. (2016). Exploring internal crisis communication in multicultural environments: A study among Danish managers. Corporate Communications: An International Journal, 21(1), 73-88. DOI: 10.1108/CCIJ-02-2015-0011, ISSN: 1356-3289.
Mazzei, A. & Ravazzani, S. (2015). Internal crisis communication strategies to protect trust relationships: A study of Italian companies. International Journal of Business Communication, 52(3), 319-337. DOI: 10.1177/2329488414525447, eISSN: 23294892, ISSN: 2329-4884.
Mazzei, A. & Ravazzani, S. (2015). A holistic model of behavioural branding: The role of employee behaviours and internal branding. Micro & Macro Marketing, XXIV(2), 239-262. DOI: 10.1431/80828, ISSN: 1121-4228.
Ravazzani, S., Mormino, S. & Moroni, C. (Eds.) (2015). Valorizzare la diversità nella formazione e nell’apprendimento: Teorie ed esperienze, LAVOROperLAPERSONA. Milano, Italy: FrancoAngeli. ISBN: 9788891712257.
Mazzei, A. & Ravazzani, S. (2014). Dialogare con gli stakeholder: Ascolto e sensibilità interculturale per le relazioni pubbliche e la comunicazione d'impresa, Economia e Management, p. 1-116. Milano, Italy: FrancoAngeli. ISBN: 9788891706065.
Mazzei, A. & Ravazzani, S. (2012). Leveraging variety for creativity, dialogue and competition. Journal of Communication Management, 16(1), 59-76. DOI: 10.1108/13632541211197996, ISSN: 1363-254X.
Mazzei, A. & Ravazzani, S. (2011). Manager-employee communication during a crisis: The missing link. Corporate Communications: An International Journal, 16(3), 243-254. DOI: 10.1108/13563281111156899, ISSN: 1356-3289.