1. HOME
  2. University
  3. Teachers and other academic staff

Alessandro Inversini

Tenured teacher
Alessandro Inversini

Department of Business, Law, Economics and Consumer Behaviour
Faculty of Arts, Fashion and Tourism
Alessandro Inversini

Contacts

Individual tutorial

Timetable

Upon reservation to be agreed with the teacher by e-mail.

Alessandro Inversini is Associate Professor in Marketing at Henley Business School (University of Reading), where he teaches Strategic Marketing and Consumers' Insights. After his PhD in Communication Sciences from the Università della Svizzera Italiana, Alessandro directed the webatelier.net research laboratory and later the cantonal centre of expertise for tourism and hotel technology in the Canton of Ticino. After returning to the academic field at the Faculty of Tourism of Bournemouth University in 2012, Alessandro has published several articles in prestigious scientific papers such as Contemporary Hospitality Management, Journal of Travel & Tourism Marketing, Hospitality Management, Journal of Marketing Management and Annals of Tourism Research. From 2012 to 2016 Alessandro was a member of the board of IFITT (International Federation for IT in Travel and Tourism) and Research Chair of the prestigious conference ENTER, Information and Communication Technologies in Tourism (2015 and 2016).

 

MAIN AREAS OF SCIENTIFIC INTEREST

Digital Marketing, Social Media Marketing, Mobile Marketing, Customer Journey Analysis, and Tourism

 

 

Although IULM University takes all necessary care to ensure the publication of correct, updated and complete information, it is not responsible for the contents of the curricula published online on the Portal www.iulm.it. The holder of this curriculum vitae is the exclusive guarantor and responsible for the correctness and truthfulness of the information contained therein.

- Inversini, A., Rega, I., & Gan, S. W. (2022). The transformative learning nature of malaysian homestay experiences. Journal of Hospitality and Tourism Management, 51, 312-320.

- Inversini, A., (2022) Digital Communication. In Buhalis, D. Eds Encyclopedia of Tourism Management and Marketing. Edward Elgar Publishing. DOI: https://doi.org/10.4337/9781800377486

- Filieri, R., Zhibin, L., Pino, G., Alguezaui, S., & Inversini, A. (2021). The role of visual cues in eWOM on consumers’ behavioral intention and decisions. https://doi.org/10.1016/j.jbusres.2021.06.055

- Krings, W., Palmer, R., & Inversini, A. (2021). Industrial marketing management digital media optimization for B2B marketing. Industrial Marketing Management. https://doi.org/10.1016/j.indmarman.2021.01.002

- Inversini, A., Williams, N., Rega, I., & Samakovlis, I. (2020). Modelling Twitter conversations in #favela towards the conceptualization of the eVoice of the unheard. Journal of Information, Communication and Ethics in Society.

- Inversini, A. (2020). Reputation in travel and tourism: a perspective article. Tourism Review, Vol. 75 No.1, pp. 310-313. https://doi.org/10.1108/TR-04-2019-0127

- Inversini, A., De Carlo, M., & Masiero, L. (2020). The effects of customer-centricity in hospitality. International Journal of Hospitality Management, 86. https://doi.org/10.1016/j.ijhm.2019.102436

- Inversini, A., Rega, I., & van Zyl, I. (2019). Internet representations of voluntourism fail to effectively integrate tourism and volunteering. Tourism Geographies, 22(1), 1-21. https://doi.org/10.1080/14616688.2019.1600007

- Sit, K., Hoang, D., & Inversini, A. (2018). Showrooming and retail opportunities: A qualitative investigation via a consumer-experience lens. Journal of Retailing and Consumer Services, 40, 163-174. https://doi.org/10.1016/j.jretconser.2017.10.004

- Inversini, A. (2017). Managing Passengers’ Experience Through Mobile Moments. Journal of Air Transport Management, 62, 78-81. https://doi.org/10.1016/j.jairtraman.2017.03.009

- Williams, N. L., Inversini, A., Ferdinand, N., & Buhalis, D. (2017). Destination eWOM: A macro and meso network approach? Annals of Tourism Research, 64, 87-101. https://doi.org/10.1016/j.annals.2017.02.007

- Inversini, A., & Rega, I. (2016). eTourism for Socio-Economic Development, Symphonya. Emerging Issues in Management, 1, 75-82. http://dx.doi.org/10.4468/2016.1.08inversini.rega

- Stangl, B., Inversini, A., & Schegg, R. (2016). Hotels’ dependency on online intermediaries and their chosen distribution channel portfolios: Three country insights. International Journal of Hospitality Management, 52, 87-96. https://doi.org/10.1016/j.ijhm.2015.09.015

- Williams, N. L., Inversini, A., Buhalis, D., & Ferdinand, N. (2015). Community crosstalk: an exploratory analysis of destination and festival eWOM on Twitter. Journal of Marketing Management, 31(9-10), 1113- 1140. https://doi.org/10.1080/0267257X.2015.1035308

- Inversini, A., & Masiero, L. (2014). Selling Rooms Online: The Use of Social Media and Online Travel Agents. International Journal of Contemporary Hospitality Management, 26(2), 272-292. https://doi.org/10.1108/IJCHM-03-2013-0140

 

 

Pur applicando tutte le necessarie diligenze volte a garantire la pubblicazione di informazioni corrette, aggiornate e complete, l’Università IULM non è responsabile dei contenuti riportati nei curricula pubblicati online sul Portale www.iulm.it. Il titolare del presente curriculum vitae è garante e responsabile in via esclusiva della correttezza e veridicità delle informazioni in esso riportate.