CHIA Certification

The Hospitality Management module includes training sessions to earn the Certification in Hotel Industry Analytics (CHIA). CHIA is the only hotel-related certification for industry professionals focused on analytics.

Offered by the American Hotel & Lodging Educational Institute (AHLEI) and STR, CHIA attests a thorough knowledge of foundational metrics, definitions, formulas, and methodologies used by the hotel industry.

Core content includes:

  • Hotel Industry Analytical Foundations

  • Hotel Math Fundamentals

  • Property Level Benchmarking (STAR Reports)

  • Hotel Industry Performance Reports