The Hospitality Management module includes training sessions to earn the Certification in Hotel Industry Analytics (CHIA). CHIA is the only hotel-related certification for industry professionals focused on analytics.
Offered by the American Hotel & Lodging Educational Institute (AHLEI) and STR, CHIA attests a thorough knowledge of foundational metrics, definitions, formulas, and methodologies used by the hotel industry.
Core content includes:
Hotel Industry Analytical Foundations
Hotel Math Fundamentals
Property Level Benchmarking (STAR Reports)
Hotel Industry Performance Reports