Faq exam session

1. What is an examination session?

The term examination session refers to the period of time in which course examinations are held. Examination sessions are shown in the annually published academic calendar.

2. What is an examination call (appello d’esame)?

The term appello d’esame refers to the date on which the examination will take place.

3. Is the so-called salto d’appello rule applied?

No, in our university this rule is not applied, so it is possible to retake an exam immediately on the next available date. In each session, only two out of three scheduled dates can be selected in any order (i.e. 1st and 2nd, 2nd and 3rd, 1st and 3rd).

4. When will examination sessions take place?
The first session for the academic year 2024/25 will last from January 8th 2025 until February 15th, 2025.
The second session will start on June 3rd 2025, ending on July 10th 2025.
The last session will take place from August 26th 2025 until September 20th 2025.
Students can have a look at the examination calendar on the Web Agenda/Exams Calendar section of our website (iulm.it). Direct link: Agenda Web | Università IULM.

5.How will the examinations be carried out?
The Academic Senate has confirmed that the exams will be held in person, with the exception of the examinations scheduled by International Language Centre regarding language courses (Business English, Professional English I, Professional English II e Professional English III), which will continue to be held online.

6. When can I register for examinations?
It is possible to register (and/or cancel your reservation) for an examination from 30 days and up to 3 days before the date of the exam.
Please note that, as regards language courses organised by the International Language Centre (Business English, Professional English I, Professional English II e Professional English III), it is possible to register from 30 days and up to 5 days before the date of the exam.

7. How can I register for examinations?
In order to register for examinations, you will need to log in to the Sportello di segreteria online (University online services), click on Esami (Examinations) and then on Appelli (Exams schedule). Then click on the blue icon next to the selected exam date and finally click on  Prenotati all’appello (Book your exam date).
Remember: In your libretto universitario transcript you will only be able to view examinations with dates within the next 30 days; therefore, if you need to view the complete examination calendar you will have to refer to the Agenda Web | Università IULM, not to the online services desk where you register.
Please note: if you cannot find the date of an examination scheduled within the next 30 days, first make sure that you have entered it in your libretto. If this is not the case, you can write to [email protected] (but you may still not be able to enter it, as the periods scheduled for compiling the study plan are decided annually by the Faculties).

8. I have registered for the examination: how do I apply for compensatory measures?

If you are a student with SLD or disability, you can contact the diversaMENTE office at [email protected] or on 02 89141 2200.

9. What are in itinere tests?

In itinere testing is a form of continuous assessment and may consist in tests carried out during the course in order to spread out learning and testing over the year. In most cases they are tests organised independently by the course teachers and therefore it is not necessary to make a booking for these tests via the Online Services (under Prove parziali / Partial tests). Sometimes it is sufficient to simply turn up on the day of the test, in other cases booking via e-mail or through the Community is required. In any case, it is imperative to follow the teacher’s specific instructions for these tests.

10. I passed the exam: how do I record the grade?

• “Official” examination: the transcription is done automatically, without the need to go to the University or to access the Online services/Results section. Once two days have passed after receiving the e-mail with the result of the examination, students will be able to see the grade recorded in the Online services/Student record (Carriera) section.
• Partial test: the transcription is done automatically, without the need to go to the University or access the Online services/Results section.
• In itinere exam: the grade must be integrated (or recorded) by registering for an official examination.

11. What is a call for registration (appello di verbalizzazione)?

The " appello di verbalizzazione" is a special call that is only necessary in the case of courses that are divided into modules.

The ” appello di verbalizzazione” (to be found in the Online services/Exams schedule [Appelli] section of the IULM Online Services) bears the heading "verbalizzazione media finale" and allows you to register the final average grade obtained from the marks of the different modules taken.

Remember: in order to register your grade and thus see it in your transcript, you must register for the “appello di verbalizzazione”, if there is one (they are scheduled exclusively for the aforementioned cases, i.e. courses comprising several modules, whose final grade is obtained by averaging the marks of the partial examinations). Registration for the call does not take place automatically, so the procedure outlined in point 7 must be followed.

N.B. The call does not require the student to be present at the university.

12. How can I refuse a mark?

Once you have logged in to the Online Services, in the Online services/Results section, you can refuse the mark by clicking on the icon that appears next to the grade within 48 hours of receiving the e-mail communicating the result.

Please note: at this point the system will ask you to confirm your choice, obliging you to tick the Refuse result (Rifiuta l’esito) box and click on Confirm (Conferma). Refusal is irreversible.

13. Is it compulsory to fill in the evaluation questionnaire on teaching and academic courses in order to register for the exam?

For your registration to be successful, you must complete the course evaluation questionnaire. You can complete it from the section dedicated to exam registration, Online Services/Exams/Schedule/Questionnaire, by clicking on the red icon next to each exam date selected. The green icon indicates successful completion.

14. What should I do if I have registered for the exam, but I don't feel ready and no longer want to take it?

Students who after registering no longer wish to take the exam are requested to cancel their registration in good time (or in any case by the deadline of 3/5 days before the exam date).

15. I didn't turn up for the exam or I forgot to cancel my registration: what happens?

There are no reprimands, but even though you did not turn up for the exam, you will receive an e-mail stating the result of the exam (ABSENT) and therefore that exam date will be counted as having been utilised even if you did not actually turn up on the day. In order to be able to book you for the next exam dates, you will have to wait until the teacher has completed registration procedures.

16. I am unable to register for exams, what shall I do?

• Outstanding fees: first of all check on the Online Services pages in the Fees and Contributions section that there is no outstanding unpaid instalment (red flag). Remember that approximately 15 minutes may pass from the time of payment to its registration for payments made online using PagoPA, but up to 2 working days for payments made using other methods.
• Completion of questionnaires: check that the evaluation questionnaires on teaching and academic courses have all been completed.
• Examination registration already completed: please remember that it is not possible to be registered for two examinations at the same time; therefore, in the case of a 'second attempt' (I registered for the first date and I want to register for the second date because I did not pass the examination or I am not satisfied with the grade, or I didn’t cancel my previous registration in time) you will have to wait a few days for the teacher to complete registration procedures for the previous examination.

17. How can I tell if the examination is written or oral?

Once you have accessed the Online Services Desk, Examinations/Schedule, you will be able to view all the details regarding the type of examination (written or oral), with information about the time, date and classroom. The examination procedures are the sole responsibility of the course teacher and are contained in the course programme published on the website: if you have any doubts in this regard, you should contact the course teacher directly.

18. How can I tell if I have registered for the right examination?

On the exam calendar, available on Agenda Web | Università IULM, it will be possible to check which students the exam is for (degree course, academic year, etc.).

19. What documents do I need to take the examination?

Identification of students during in-person or online examinations normally takes place by means of the university ID card. In limited and justified cases where the ID card is not available, teachers may accept a different valid identity document.

20. There are a lot of students registered for the exam: how do I know which group I am in?

Once registrations have been completed, in the event of exams with a large number of students, the Chair of the examination committee will divide the students into groups, who must be present in the examination room on the day and at the time indicated in the e-mail sent by the course teacher. Please note that depending on the availability of classrooms and the schedule for the exam session, examinations may also continue on the days following the first exam date (not necessarily the following day). You are therefore invited to carefully check the day, time and exam room communicated in the e-mail sent by the course teacher and to comply with the instructions. The order in which students are called and any division into groups will be based exclusively on the order in which they register for the exam.

21. Where and when can I see my exam results?

The results of exams will be available in the section Online Services/Results (Segreteria/Bacheca esiti); in any case, once you have taken the exam, you will receive an e-mail from the Registrar’s office with the results at your IULM e-mail address. Sometimes, especially in the case of partial exams or written exams followed by an oral exam, exam results may also be published in the Community.

22. It has been two days since I received the e-mail with the result of the examination but I still don’t see the grade in my transcript: what should I do?

Don't worry: sometimes entering grades in your personal transcript may take longer than expected. Keep a constant check on your transcript and only in the event of a long delay (more than a week from the date of publication of the grade) remember to report it to segreteria.studenti@iulm specifying the name of the course, the date on which the exam was taken, your name and surname and your student ID number.

23. When does my partial examination grade expire?

Once a partial module test (or an in itinere test) has been taken, the course teacher may set a deadline by which the grade must be recorded. Any expiry date for a partial test or an in itinere test must be checked exclusively with the course teacher (not with the Registrar’s Office, which does not deal with partial tests) as it is at their discretion.

24. What do I have to do to sit the language exams (Professional English I, II, III, IV, Languages and Culture of the Second Foreign Language)?

For the Faculties of Communication and Arts and Tourism, the language course examinations (Professional English, second languages) will be held online, in line with their teaching methods and procedures. All instructions concerning the carrying out of online examinations are available in the guides published on the University website, in the section online teaching.

In particular, the exams for Professional English / Professional English for Tourism I, II, III exams follow a specific procedure due to the large number of students involved. Those registered for these exams will receive specific instructions by email with precise timetables.

For further clarification you can contact the International Language Centre on 02 891412441 or by sending an email to [email protected].

25. How can I register for the SSML CARLO BO workshop examinations?

The management of the SSML Carlo Bo workshops is slightly different, so we suggest you consult the Regulations: Interpreting and Communication, Specialised Translation and Conference Interpreting and Languages, Culture and Digital Communication, in the section Laboratori.

26. How is the final grade calculated for an examination consisting of several modules?

As from the first session of the academic year 2022/23 (with the exception of courses in the Faculty of Interpreting and Translation), the final mark for an examination consisting of several modules will be calculated automatically by the system once the last module has been passed, without the need for an appello di verbalizzazione (see point 11).

Marks obtained in individual modules may therefore be refused (as for any other examination: see point 12), but not the final grade.

The final grade will be calculated as a weighted average for the CFU weighting of the different modules, rounded up to the nearest 0.5 (e.g. 25.49 = 25; 25.50 = 26). The final grade will be 30 cum laude only in the event that a mark of 30 cum laude has been achieved for all modules; in all other cases 30 cum laude will be entered into the average as a basic mark of 30 (e.g. the average of "30 cum laude" and 24 will be equal to the average of 30 and 24, i.e. 27). The "cum laude" distinction, however, will be taken into account when calculating curricular points for the degree mark.