The Web Agenda is the platform that allows you to:
- consult the class schedules
- consult the calendar of exams
- book your place in the classroom (IULM Lezioni App)
- book appointments and workstations (through Easy Planning)
- consult the study rooms
- consult the lessons timetable of the International Language Center
To help you in the preparation of your dissertation or final thesis, you can download some of the media below by clicking directly on the appropriate link. These are tools made by IULM University with all the indications regarding formatting and editing of your work. However, they do not replace the indications of the lecturers for the structuring of the work but represent an aid for the editing work.
- Guidelines for formatting your thesis and instructions for submission and printing
- Style sheet template that allows you to obtain a structured, standardized document with an automatic layout
- Illustrated editing support
Contacts:
For any clarification regarding the editing and formatting of the document, you can contact the staff at the Multimedia Room (IULM 1, 3rd floor) by writing to [email protected] or calling +39 02 891412483.
For special notices related to the title page of the dissertation (special characters, accents, etc.) or other specific needs you can write to [email protected]
IULM Print Centre:
The IULM Print Press Centre is open from Monday to Friday from 9 am to 1 pm and from 1.30 pm to 5.45 pm.
IULM Print is located in IULM 3 (Floor 0) and is available to students for photocopying, printing usb files, binding, printing and binding of dissertations and handouts.
Tel: 02/891412300
Mail: [email protected]
FAQ EXAM SESSION (JANUARY-FEBRUARY 2023)
1. What is an examination session?
The term examination session refers to the period of time in which course examinations are held. Examination sessions are shown in the annually published academic calendar.
2. What is an examination call (appello d’esame)?
The term appello d’esame refers to the date on which the examination will take place.
3. Is the so-called salto d’appello rule applied?
No, in our university the rule is not applied, so it is possible to retake an examination immediately on the next date available. There are two dates arranged for each session; in the summer session (second session) three dates are arranged, but only two may be selected in any order (i.e. 1st and 2nd, 2nd and 3rd, 1st and 3rd).
4. When is the first exam session?
The first session for the academic year 2022/23 (which coincides with the 4th session for the academic year 2021/22) will start on 9 January 2023 and end on 11 February 2023. The examination calendar is available in the Web Agenda/Exams Calendar section of our website (iulm.it). Direct link: Agenda Web | Università IULM.
5. How will the examinations for the first session (January- February 2023) be carried out?
The Academic Senate has confirmed that the exams will be held in person, with the exception of the examinations for the International Language Centre language courses, which will continue to be held online.
6. When can I register for examinations?
It is possible to register (and/or cancel your reservation) for an examination from 30 days and up to 3 days before the date of the exam.
For the language courses organised by the International Language Centre for the Faculties of Arts and Tourism and Communication, it is possible to register from 30 days and up to 5 days before the date of the exam.
7. How can I register for examinations?
In order to register for examinations, you will need to log in to the Sportello di segreteria online (University online services), click on Esami (Examinations) and then on Appelli (Exams schedule). Then click on the blue icon next to the selected exam date and finally click on Prenotati all’appello (Book your exam date).
Remember: In your libretto universitario transcript you will only be able to view examinations with dates within the next 30 days; therefore, if you need to view the complete examination calendar you will have to refer to the Agenda Web | Università IULM, not to the online services desk where you register.
NB: if you cannot find the date of an examination scheduled within the next 30 days, first make sure that you have entered it in your libretto. If this is not the case, you can write to [email protected] (but you still may not be able to enter it, as the windows for compiling the study plan are set annually by the Faculties).
8. I have registered for the examination: how do I apply for compensatory measures?
If you are a student with SLD or disability, you can contact the diversaMENTE office at [email protected] or on 02 89141 2200.
9. What are in itinere tests?
In itinere testing is a form of continuous assessment and may consist in tests carried out during the course in order to spread out learning and testing over the year. In most cases they are tests organised independently by the course teachers and therefore it is not necessary to make a booking for these tests via the Online Services (under Prove parziali / Partial tests). Sometimes it is sufficient to simply turn up on the day of the test, in other cases booking via e-mail or through the Community is required. In any case, it is imperative to follow the teacher’s specific instructions for these tests.
10. I passed the exam: how do I record the grade?
- “Official” examination: the transcription is done automatically, without the need to go to the University or to access the Online services/Results section. Once two days have passed after receiving the e-mail with the result of the examination, students will be able to see the grade recorded in the Online services/Student record (Carriera) section.
- Partial test: the transcription is done automatically, without the need to go to the University or access the Online services/Results section.
- -n itinere exam: the grade must be integrated (or recorded) by registering for an official examination.
11. What is a call for registration (appello di verbalizzazione)?
The "appello di verbalizzazione" is a special call that is only necessary in the case of courses that are divided into modules and will be phased out in the course of 2023 (to be eventually reserved for special cases only).
As from January 2023, calls for registration may only be scheduled for the last examination session of the academic year 2021/22 and for courses in the Faculty of Interpreting and Translation.
The ”appello di verbalizzazione” (to be found in the Online services/Exams schedule [Appelli] section of the IULM Online Services) bears the heading "verbalizzazione media finale" and allows you to register the final average grade obtained from the marks of the different modules taken.
Remember: in order to register your grade and thus see it in your transcript, you must register for the “appello di verbalizzazione”, if there is one (they are scheduled exclusively for the aforementioned cases, i.e. courses comprising several modules, whose final grade is obtained by averaging the marks of the partial examinations). Registration for the call does not take place automatically, so the procedure outlined in point 7 must be followed.
N.B. The call does not require the student to be present at the university.
12. How can I refuse a mark?
Once you have logged in to the Online Services, in the Online services/Results section, you can refuse the mark by clicking on the icon that appears next to the grade within 48 hours of receiving the e-mail communicating the result.
Please note: at this point the system will ask you to confirm your choice, obliging you to tick the Refuse result (Rifiuta l’esito) box and click on Confirm (Conferma). Refusal is irreversible.
13. Is it compulsory to fill in the evaluation questionnaire on teaching and academic courses in order to register for the exam?
For your registration to be successful, you must complete the course evaluation questionnaire. You can complete it from the section dedicated to exam registration, Online Services/Exams/Schedule/Questionnaire, by clicking on the red icon next to each exam date selected. The green icon indicates successful completion.
14. What should I do if I have registered for the exam, but I don't feel ready and no longer want to take it?
Students who after registering no longer wish to take the exam are requested to cancel their registration in good time (or in any case by the deadline of 3/5 days before the exam date).
15. I didn't turn up for the exam or I forgot to cancel my registration: what happens?
There are no reprimands, but even though you did not turn up for the exam, you will receive an e-mail stating the result of the exam (ABSENT) and therefore that exam date will be counted as having been utilised even if you did not actually turn up on the day. In order to be able to book you for the next exam dates, you will have to wait until the teacher has completed registration procedures.
16. I am unable to register for exams, what shall I do?
- Outstanding fees: first of all check on the Online Services pages in the Fees and Contributions section that there is no outstanding unpaid instalment (red flag). Remember that approximately 15 minutes may pass from the time of payment to its registration for payments made online using PagoPA, but up to 2 working days for payments made using other methods.
- Completion of questionnaires: check that the evaluation questionnaires on teaching and academic courses have all been completed.
- Examination registration already completed: please remember that it is not possible to be registered for two examinations at the same time; therefore, in the case of a 'second attempt' (I registered for the first date and I want to register for the second date because I did not pass the examination or I am not satisfied with the grade, or I didn’t cancel my previous registration in time) you will have to wait a few days for the teacher to complete registration procedures for the previous examination.
17. How can I tell if the examination is written or oral?
Once you have accessed the Online Services Desk, Examinations/Schedule, you will be able to view all the details regarding the type of examination (written or oral), with information about the time, date and classroom. The examination procedures are the sole responsibility of the course teacher and are contained in the course programme published on the website: if you have any doubts in this regard, you should contact the course teacher directly.
18. How can I tell if I have registered for the right examination?
On the exam calendar, available on Agenda Web | Università IULM, it will be possible to check which students the exam is for (degree course, academic year, etc.).
19. What documents do I need to take the examination?
Identification of students during in-person or online examinations normally takes place by means of the university ID card. In limited and justified cases where the ID card is not available, teachers may accept a different valid identity document.
20. There are a lot of students registered for the exam: how do I know which group I am in?
Once registrations have been completed, in the event of exams with a large number of students, the Chair of the examination committee will divide the students into groups, who must be present in the examination room on the day and at the time indicated in the e-mail sent by the course teacher. Please note that depending on the availability of classrooms and the schedule for the exam session, examinations may also continue on the days following the first exam date (not necessarily the following day). You are therefore invited to carefully check the day, time and exam room communicated in the e-mail sent by the course teacher and to comply with the instructions. The order in which students are called and any division into groups will be based exclusively on the order in which they register for the exam.
21. Where and when can I see my exam results?
The results of exams will be available in the section Online Services/Results (Segreteria/Bacheca esiti); in any case, once you have taken the exam, you will receive an e-mail from the Registrar’s office with the results at your IULM e-mail address. Sometimes, especially in the case of partial exams or written exams followed by an oral exam, exam results may also be published in the Community.
22. It has been two days since I received the e-mail with the result of the examination but I still don’t see the grade in my transcript: what should I do?
Don't worry: sometimes entering grades in your personal transcript may take longer than expected. Keep a constant check on your transcript and only in the event of a long delay (more than a week from the date of publication of the grade) remember to report it to [email protected] specifying the name of the course, the date on which the exam was taken, your name and surname and your student ID number.
23. When does my partial examination grade expire?
Once a partial module test (or an in itinere test) has been taken, the course teacher may set a deadline by which the grade must be recorded. Any expiry date for a partial test or an in itinere test must be checked exclusively with the course teacher (not with the Registrar’s Office, which does not deal with partial tests) as it is at their discretion.
24. What do I have to do to sit the language exams (Professional English I, II, III, IV, Languages and Culture of the Second Foreign Language)?
For the Faculties of Communication and Arts and Tourism, the language course examinations (Professional English, second languages) will be held online, in line with their teaching methods and procedures. All instructions concerning the carrying out of online examinations are available in the guides published on the University website, in the section online teaching.
In particular, the exams for Professional English / Professional English for Tourism I, II, III exams follow a specific procedure due to the large number of students involved. Those registered for these exams will receive specific instructions by email with precise timetables.
For further clarification you can contact the International Language Centre on 02 891412441 or by sending an email to [email protected].
25. How can I register for the SSML CARLO BO workshop examinations?
The management of the SSML Carlo Bo workshops is slightly different, so we suggest you consult the Regulations: Interpreting and Communication, Specialised Translation and Conference Interpreting and Languages, Culture and Digital Communication, in the section Laboratori.
26. How is the final grade calculated for an examination consisting of several modules?
As from the first session of the academic year 2022/23 (with the exception of courses in the Faculty of Interpreting and Translation), the final mark for an examination consisting of several modules will be calculated automatically by the system once the last module has been passed, without the need for an appello di verbalizzazione (see point 11).
Marks obtained in individual modules may therefore be refused (as for any other examination: see point 12), but not the final grade.
The final grade will be calculated as a weighted average for the CFU weighting of the different modules, rounded up to the nearest 0.5 (e.g. 25.49 = 25; 25.50 = 26). The final grade will be 30 cum laude only in the event that a mark of 30 cum laude has been achieved for all modules; in all other cases 30 cum laude will be entered into the average as a basic mark of 30 (e.g. the average of "30 cum laude" and 24 will be equal to the average of 30 and 24, i.e. 27). The "cum laude" distinction, however, will be taken into account when calculating curricular points for the degree mark.
The Library's clearance is obtained, after returning all the borrowed documents, by sending an email to [email protected] exclusively from your institutional email @studenti.iulm.it, indicating name, surname and serial number.
Once the necessary checks have been carried out, the Library will send directly to the Press Centre the authorization to print the thesis, which the applicant can verify by authenticating himself on the Library's portal (digger.iulm.it) and checking that, in the section "My Library", the words "Granted Authorization" and the date of conferral appear. If there are still pending, the authorization cannot be issued and you will be notified by email.
We remind you that the obtaining of the clearance no longer allows you to borrow books, but only for consultation during the day, therefore it is advisable to request it close to the graduation sessions.
Transfer to another University Outgoing transfer requests may be submitted from 1 August to 31 October of each year
subject to clearance (or at least having had explicit confirmation of the possibility of transfer) by
the University of destination.
To make the transfer the student must be in good standing with the payment of the fees due.
In order to submit the outgoing transfer request it is necessary:
fill in the form available here (where you can affix a 16 euro revenue stamp);
withdraw the authorization issued by the IULM Library (IULM 1 - second floor - Library Management);
withdraw the authorization issued by the Tax, Contributions and Right to Study Office (IULM 1 - fourth
floor);
hand over the paper booklet (only for students who still have it).
The documentation must be presented at the Student Secretary's Desk from Monday to Friday from 9.00
a.m. to 5.00 p.m. After the submission of the documents, the MAV bulletin will be issued for the payment of the
100 euros foreseen for the outgoing transfer fee.
For further information on how to submit transfer applications, please contact
the Student Secretariat at [email protected]
Renunciation of studies Requests for renunciation can be submitted at any time during the academic year.
In order to make the withdrawal, the student must be in good standing with the fees for the entire academic year of the last year attended.
In order to submit the request of withdrawal it is necessary:
fill in the form available here (where you can affix a 16 euro revenue stamp);
withdraw the authorization issued by the IULM Library (IULM 1 - second floor - Library Management);
withdraw the authorization issued by the Tax, Contributions and Right to Study Office (IULM 1 - fourth floor);
hand over the paper booklet (only for students who still have it).
In order to submit the application for renunciation, it is necessary to go to the Student Secretary's Desk from Monday to Friday from 9.00 a.m. to 5.00 p.m. After the submission of the documents, the MAV bulletin will be issued for the payment of the 100 Euros for the renouncement fee.
For further information on how to submit transfer applications, please contact the Student secretariat at [email protected]
Course transfers Requests for transfer from one degree course to another are examined by the Faculty Council and assessed individually on the basis of the consistency between the previous career and the study plan of the required course, in compliance with the number of students enrolled each year for each course of study and the regulations in force
Requests for transfer may be submitted from August 1 to September 30 of each year with reference to the following academic year (e.g. from August 1, 2020 a member of Public Relations and Business Communication may request a transfer to Communication, Media and Advertising for the a.y. 2020/2021).
The year of admission to the new course of studies is established on the basis of the number of CFU that can be validated by the previous career. For the completion of the course changeover there is an internal leave contribution of 50 euros, to be paid at the same time as the first installment.
For further information on how to submit transfer applications, please contact (even before August 1st) [email protected]
Suspension of studies Students enrolled at IULM University at any time of the year may request the suspension of their studies for one or more academic years for serious health reasons or to attend courses of study at foreign universities or institutions. The suspension may not last more than eight academic years.
It is not possible to request a suspension of studies to enrol in another Italian University as it is forbidden to enrol at the same time; in this case it is necessary to make a withdrawal or an outgoing transfer.
During the period of suspension the student cannot carry out any activity at IULM University.
In order to be able to apply for the suspension of studies, it is necessary to make a request indicating the reasons and purpose of the suspension with the attached identity card to [email protected] The request will be primarily assessed by the Management of the Student Secretariat and eventually submitted to the Dean of the Faculty of reference.
In order to resume studies after the suspension, the student must make an explicit request and regularize his administrative position.
IULM University provides students and teachers with an e-learning platform, accessible with University credentials to offer online teaching content
The tool used is Microsoft Teams. On the Online Teaching page, through the appropriate table it is possible to identify - thanks to the search function for teacher, teaching or degree course - the password that will be inserted in the Teams platform (under "Join a team with a code") to follow the online lesson.
Available for students and teachers, guides and video tutorials to use the platform.
Your study plan can be compiled online through the Online services, in the section “Study Plan”, from 11 October to 21 November 2022.
From 1 to 15 March 2023 it will be possible to modify/substitute optional courses that have already been entered with others not yet present in the study plan.
In order to make a request for compilation of the study plan you must be fully enrolled and up to date with fee payments for the academic year 2022/2023.
To avoid timetable clashes you are advised to choose from the optional courses recommended for your course of study, your year of study and for your specific syllabus (for some Master’s degree courses).
In all cases, however, it is advisable to check course times before making your choice.
Should you require assistance please send an e-mail to [email protected] providing your name, surname, student ID number, course name, the nature of the help required or a description of the problem encountered.
Under no circumstances will requests for the compilation of study plans be accepted for dates other than those specified above, over the deadlines or during the exam's session.
Presenting the curriculum a.y. 2022/2023
Your study plan can be compiled online through the Online services, in the section “Study Plan”, from 11 October to 21 November 2022.
From 1 to 15 March 2023 it will be possible to modify/substitute optional courses that have already been entered with others not yet present in the study plan.
In order to make a request for compilation of the study plan you must be fully enrolled and up to date with fee payments for the academic year 2022/2023.
To avoid timetable clashes you are advised to choose from the optional courses recommended for your course of study, your year of study and for your specific syllabus (for some Master’s degree courses).
In all cases, however, it is advisable to check course times before making your choice.
Should you require assistance please send an e-mail to [email protected] providing your name, surname, student ID number, course name, the nature of the help required or a description of the problem encountered.
Under no circumstances will requests for the compilation of study plans be accepted for dates other than those specified above, over the deadlines or during the exam's session.
Presenting the curriculum a.y. 2022/2023
Download the Nullaosta formNullaosta per rinunce o trasferimenti fill it in at the Library Distribution Desk (2nd floor, Library Offices, L-V 8.30-19.30), have it stamped and stamped by the person in charge and hand it in to the Student secretariat.
By accessing the online Services it is possible to send complaints regarding the various administrative and educational activities of the University
The possible resolution of the problem will be sent by e-mail indicated in the Student secretary's office.
The response time may vary depending on the type of request.
To request simple clarifications and information we recommend that you contact the specific Office directly.