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The state of the art of employee communication in Italian companies
The state of the art on employee communication in Italian companies depicts the function and maps:
- objectives and tools
- dedicated organizational structures
- management methods: planning, listening
- relational and informal communication
- value perceived by internal stakeholders
- internal social media
- evolutionary trends
- impact on engagement
The research tool and the produced outcomes represent a tool for benchmarking the state of employee communication between companies, over time and between different countries.
Keywords: employee communication, organizational relationships, enabling model of employee communication
Publications:
- Mazzei, A., & Quaratino, L. (2020).
The state of the art of employee communication in Italian
companies, FrancoAngeli OpenAccess
- Italian version: http://ojs.francoangeli.it/_omp/index.php/oa/catalog/book/500
- English version: http://ojs.francoangeli.it/_omp/index.php/oa/catalog/book/501