• Business strategy, organisational models and corporate culture
• Relationship between business strategy, choice of organisational model and HR policies
• Corporate culture and values
• Organisational change process management
• HR strategies and human resources management and development cycle
• Models and structures for HR management: towards business partnerships
• The HR manager: role and skills
• Attraction, development and retention of human capital
• Recruitment and selection: profile definition, recruitment channels, interview techniques
• Compensation and benefit. The use of total rewarding for the strategic alignment of performance, engagement, attraction and retention of talents
• Empowerment and emotion management
• Development processes: performance management, potential assessment, career.
• Talent management: taking care of people of talent and the talent of people
• Training as a lever for the development of people and the organization
  
• Labour relations, trade union relations and management of internal and external strategic communication
• Types of working relationships in the company: choose according to the company's business
• Drafting of the contract and clauses: test and extension of notice agreements, penalties, golden parachutes, etc.
• Workplace control and privacy tools (e-mail, badge, GPS),
• The disciplinary power of the employer and the management of dismissals
• Trade union relations, collective agreements, negotiation and management agreements
• Trade union negotiation and communication management techniques with trade unions, employees and institutions
  
• Labour costs, budgets and metrics for personnel management
• Managerial vision of the economic-financial data: balance sheet, cash-flow, costing and valuation of investments
• Determinants of labour costs and coupon reading
• Construction of the staff budget within the company planning process
• Metrics and KPIs to measure HR performance
• The impact of HR choices on the company's income statement

• Organizational communication, engagement and social media management
• Organizational communication: general principles and current trends
• Employee engagement: international and Italian research data compared
• HR and internal communication levers to support employee engagement
• Internal communication to support change management
• Social media policy and digital transformation processes
• Measurement of communication results: KPIs and dashboards